GO

Call for all your travel insurance needs 0845 246 8704 Lines open: 8am-9pm Monday to Friday, 9am-5pm on Saturday and 10am-5pm Sunday

Make a claim 0845 246 8680 Lines open: 8am-6pm Monday to Friday

Calls may be recorded. Call charges from mobile phones may apply.

Contact us

Call our customer hotline for all your travel insurance needs

Call: 0845 246 8704

Lines open: 8am-9pm Monday to Friday and 9am-5pm on Saturday & 10-5pm Sunday

Need to make a claim? Call our claims advisors

Call: 0845 246 8680

Lines open: 8am-6pm Monday to Friday

View your policy online

You can now view your existing travel insurance policy online with Policy & Quote Manager.

Direct Line supports the Typetalk service for people with communication difficulties.
To use Typetalk, you will need to prefix the number 18001 before the number you wish to dial.
For example: 18001 + area code + number. If you are calling from Europe, call +44 151 494 1260
 

Making a claim?

Follow this step-by-step guide to our simple claims process.

Find out more

Backpacking

Tips and advice on how to stay safe on your gap year or round the world trip.

Find out more

What is an EHIC?

More information on the European Health Insurance Card, which has replaced the old E111 form. Find out why you need travel insurance too.

Find out more

Summary of cover

Find out what is included in our travel cover and options available to you.

Find out more