Understanding car insurance
Insurance perils of modifying your car
Thinking about ‘pimping your ride’? Think carefully. Customising your vehicle could cost you more than just the price of new parts…
How to complain about goods and services
Twelve steps to drafting a letter of complaint
Motor insurance online
Did you know that Direct Line is the first major insurance company in the UK to offer Named Driver No Claims Discount with our motor insurance policy?
Car insurance FAQs
We’ve gathered together all your most frequently asked questions relating to our car insurance and your policy
Car insurance general questions
General Questions
Excess explained
Did you know that increasing your voluntary excess payments could reduce the premium on your Car Insurance?
Options for foreign drivers
If you hold a foreign driving licence, are a UK resident and want to buy a car and drive in the UK, there are several legal requirements you need to meet
Confused over car insurance
Confused about your car insurance? In a muddle over what you really need?
Compare car insurance
If you are looking to compare different car insurers, make sure that you look at more than just the price
Types of car insurance
Direct Line car insurance doesn’t just come in one guise. We offer three types of car insurance so that you can choose the perfect level of cover for you
Comprehensive car insurance
If you’re looking for a level of car insurance that gives you the greatest peace of mind then look no further than Direct Line comprehensive car insurance
Third party fire and theft insurance
At Direct Line we provide a range of car insurance policies for you to choose from – including third party fire and theft insurance
Third party car insurance
The minimum cover offered by Direct Line car insurance is third party only car insurance. But you’ll find third party only insurance is just one of three levels of cover we offer
Claims information
If you need to make a claim, we'll do all we can to get you back on the road as soon as possible. Follow our step-by-step guide.
Claims informationDiscounts
Direct Line offers a range of discounts to help bring down the cost of car insurance. See how much you could save.
Behind the scenes
Take a look behind the scenes of a Direct Line claim - from letting us know what happened to collecting your car.

