Call for a car insurance quote 0845 246 8701 Lines open: 8am-9pm Monday to Friday, 9am-5pm on Saturday and 10am-5pm Sunday
Car insurance general enquiries 0845 246 3761 Lines open: 8am-9pm Monday to Friday, 9am-5pm on Saturday and 10am-5pm Sunday
Make a claim 0845 246 8471 Lines open: 8am-9pm Monday to Friday, 9am-5pm on Saturday and 11am-5pm on Sunday
Out of hours call: 24-hour Accident Recovery Helpline 0800 269 015
Calls may be recorded. Call charges from mobile phones may apply.
Car insurance contacts
For help with your online quoteCall: 0845 246 8701Lines open: 8am-9pm Monday to Friday, 9am-5pm on Saturday and 10am-5pm Sunday |
If you are already a Direct Line customer
Call: 0845 246 8706
Lines open: 8am-9pm Monday to Friday, 9am-5pm on Saturday and 10am-5pm Sunday
Reprint motor certificateThe quickest way to request a reprint of your certificate is online. Please see our frequently asked question 'Do I need my insurance certificate to tax my car?' You can also inform us of a change of surname online Request certficate |
Car Insurance general enquiries
Call: 0845 246 3761
Lines open: 8am-9pm Monday to Friday, 9am-5pm on Saturday and 10am-5pm Sunday
Ask us a question
If you have a question, why not check our frequently asked questions before calling? Ask a question |
Need to make a claim?
Call: 0845 246 8471
Lines open:8am-9pm Monday to Friday, 9am-5pm on Saturday and 11am-5pm on Sunday
Out of hours call: 24-hour Accident Recovery Helpline
Call: 0800 269 015
Calls may be recorded
Manage your Policy OnlineRemember, you can manage an existing car insurance policy online with Policy & Quote Manager. Direct Line supports the Typetalk service for people with communication difficulties. To use Typetalk, you will need to prefix the number 18001 before the number you wish to dial. For example: 18001 + area code + number. Calls may be recorded. |
Claims information
If you need to make a claim, we'll do all we can to get you back on the road as soon as possible. Follow our step-by-step guide.
Claims informationDiscounts
Direct Line offers a range of discounts to help bring down the cost of car insurance. See how much you could save.
Behind the scenes
Take a look behind the scenes of a Direct Line claim - from letting us know what happened to collecting your car.

