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Phone numbers

If you want to arrange your own membership or simply want to find out more:

Call: 0845 246 1999

Lines are open: 8am - 9pm Monday to Friday, 9am - 5pm Saturday, 10am - 5pm Sunday

Already a customer? Call our Customer Hotline:

Call: 0845 246 3999

Lines are open: 8am - 9pm Monday to Friday, 9am - 5pm Saturday, 10am - 5pm Sunday

For an emergency call-out - In an emergency:

Call: 0845 246 0999

Lines are open:24 hours a day, all year round.

View your Policy Online

You can now view your existing HR24 membership online with Policy & Quote Manager.

Direct Line supports the Typetalk service for people with communication difficulties. To use Typetalk, you will need to prefix the number 18001 before the number you wish to dial. For example: 18001 + area code + number.

 

Landlord insurance

Get the right cover for you and your rental property.

landlord insurance


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"How to" videos

Help keep your home in good shape with these tips and advice from Tommy Walsh.


Watch our useful tips and advice on home maintenance presented by Tommy Walsh

Tips and advice

Helpful advice from our experts on a range of property-related topics.

Second homes
Buildings insurance
Contents insurance

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TV ads

Take a look at our latest hilarious TV adverts.



Why not take a look at our hilarious new TV advert?